Get in Touch With Us

Got a question about one of the casinos not on GamStop we cover, spotted something that needs updating, or just want to tell us what you think of the site? This page covers how to get in touch and what you can expect once you do.

The Best Way to Reach Us

Email is the quickest route to a real answer. Send your message to [email protected] and a member of the team will read it and reply directly — we do not rely on automated ticket replies as a stand-in for an actual response. We aim to get back to most enquiries within two working days, though it can occasionally take a little longer if we're busy checking a new brand or updating a review.

A short summary of what your message is about — a review query, a correction, feedback, or a partnership enquiry — helps us route it to the right person faster.

What You Might Want to Contact Us About

• Questions about specific brands — If you're weighing up options like Betmica, Kikibet or any other site listed on our trusted non GamStop casinos page, and something in a review isn't clear, ask us directly.
• Bonus terms and wagering queries — Welcome offers change and carry conditions on deposit amounts, wagering requirements and expiry dates. If a figure looks off or you want us to double-check something before you rely on it, let us know.
• Corrections — Editorial ratings, offer details and licensing information for casinos not on GamStop can shift quickly. If you've spotted something out of date, we want to hear about it and will look into it promptly.
• Content suggestions — Want us to cover a particular payment method, game type, or a specific gambling site not on GamStop that isn't on our radar yet? Tell us what you'd find useful.
• Partnership or business enquiries — If you represent an operator or a related business and want to discuss working with us, introduce yourself and outline what you have in mind.
• Support and self-exclusion questions — If you or someone you know is looking for guidance around gambling controls, including options outside the GamStop scheme, mention this in your message and we'll point you towards resources that can help.

How We Handle Your Message

Every email is read by a person, not filtered out by a bot. Once it lands, we review the detail, check it against our current research where relevant, and reply with a proper answer rather than a stock line. If your query needs input from more than one person on the team — for example, a factual check on an editorial rating — it may take a day or two longer, but you'll always hear back.

Keeping Our Content Accurate

We review the information on this site regularly, including offer terms, editorial ratings and licensing details for the operators we cover. That said, gambling sites not on GamStop update their promotions and terms often, so if something you read here doesn't match what you see on a brand's own site, please flag it — reader feedback is one of the main ways we catch things that need refreshing.

We're an independent comparison site, and while some of the casinos listed may pay us a commission if you sign up through a link, that has no bearing on how we answer your questions or handle a correction.

Thank you for reaching out. Whatever the reason for your message, we're glad to hear from you and will get back to you as soon as we can.